Antoinet Van Dalen
Senior CSM
ABOUT ME
- BIOGRAPHY
- Antoinet Van Dalen is an experienced business and Customer Success professional with 10 + years of experience with Technology companies (SaaS, HRTech, ADTech). She has been an active mentor in women’s networks, a sounding board for young entrepreneurs and a coach for Customer Success Trailblazers. In addition, she is the Founding Director of Fireside, a European solutions-based non-profit for gender balance at work in Tech.
- COMPANY
- Cegid
- SOCIAL MEDIA
- SPOKEN LANGUAGES
- EnglishFrench
- FAVORITE ROCK SONG
- "Fortunate Son" by Creedence Clearwater Revival
SPEAKER SESSIONS
Why you won't scale without a CSM team
2022 - Keynote
Customer SuccessOperations & scalability
06/09/2022
|
16:20 - 16:40
Scaling Customer Success: Unveiling Strategies for When, How, and Why
2023 - Masterclass
Customer Success
09/19/2023
|
14:40 - 15:00 |
Junior Stage
Why Building and Maintaining Customer Trust is Paramount and How
2023 - Panel
ComplianceCustomer SuccessMarketingSales
09/19/2023
|
16:10 - 16:50 |
Master Stage
How AI pushes CSMs to Unlock More Revenue
Masterclass
Artificial IntelligenceCustomer SuccessRevenueSalesOperations & scalability
09/25/2024
|
16:10 - 16:30 |
Founder's Café